Frequently Asked Questions

If your question isn’t answered here, please contact your school directly for further assistance.

Do I need to create an account for myself and/or my child?

No, parents do not need to create an account for themselves or their children. Once your school signs up with VO’SRI, parent accounts are created and managed by the school.

After your school sends out the VO’SRI login instructions, you’ll be able to log in by clicking on “Parent Login” in the top right corner of the homepage, using the parents' email addresses you provided to the school during your child(ren)'s registration.

How do I get or reset my password?

For parents: Click on "Parent Login" at the top right corner of the homepage. Under the sign-in area, you’ll see a “Forgot Password” link — click on that link and enter the primary email address you provided to the school when enrolling your child.

You’ll receive an email with instructions and a “Reset Your Password” button that will guide you through creating a new password.

If you still have questions or trouble logging in, please reach out directly to your school administrator for further assistance.

How do I pick up my child(ren)?

Student E-cards (QR codes) are scanned through your car window while you're in the carline or at the parent/walk-in pickup area.

To access your E-cards, log in to Parent VO’SRI to download them. You can either save the QR codes to your phone or print them out for easy access during pickup. Student E-cards (QR codes) are scanned through your car window while you are in the carline or Parent/Walk-in Pickup. Log in "Parent VO'SRI" to download it. A copy of your QR codes can be saved to your phone or printed out for easy access.

What happens if I forget my QR code?

You can access the QR code anytime by logging into Parent VO’SRI from your phone. If you’re unable to access it, contact your school’s front office for assistance.

Which devices can I use to access Parent VO’SRI?

Parent VO’SRI can be accessed from any web browser on a smartphone, tablet, or computer.